465db Privacy
Policy

465db ("the Platform", "we", "us", "our") is an international online casino and sports betting platform that has served English-speaking players in Bangladesh since 2020. We provide cricket betting, live casino games, slots, and a range of other entertainment products accessible through the 465db website at https://465db.io.

This Privacy Policy sets out the basis on which any personal data we collect from you — or that you provide to us — will be processed by 465db. "Personal data" means any information that identifies you as an individual or that could reasonably be used to identify you, either alone or in combination with other data we hold.

This document should be read alongside the 465db Terms & Conditions and the 465db Responsible Gaming policy, both of which form part of the overall agreement between you and 465db when you use the platform.

If you have any questions about how 465db handles your personal data, or if you wish to exercise any of your data rights, please contact us at [email protected]. We will respond to all data-related enquiries within 5 business days (Bangladesh Standard Time, UTC+6).

465db collects personal data across several categories depending on how you interact with the platform. The table below summarises each category, the specific data points it encompasses, and the primary reason for collection.

2.1 Sensitive Data. 465db does not intentionally collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is reasonably contained in standard government-issued identity documents submitted for KYC purposes. Where a submitted document incidentally discloses such information, that information is not extracted, stored separately, or used for any purpose other than confirming the identity of the account holder.

465db collects personal data through the following channels and mechanisms:

• Direct submission at registration: When you create a 465db account, you provide identity and contact data directly through the registration form.
• KYC document uploads: When you complete identity verification, you upload copies of government-issued documents to the 465db secure document portal.
• Payment transactions: Each deposit and withdrawal made via bKash, Nagad, Rocket, Upay, or bank transfer generates a transaction record that is automatically associated with your 465db account.
• Gameplay and betting activity: The 465db platform and our third-party game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others) automatically log game session data as a standard feature of delivering real-money gaming services.
• Automatic technical collection: When you visit 465db, our web servers and analytics systems automatically collect technical data including your IP address, device identifiers, and session behaviour through standard server log files and first-party cookies.
• Support interactions: When you contact 465db support via email, all correspondence is retained as part of your account record for service continuity and complaint management purposes.
• Third-party fraud and AML services: 465db may receive supplementary identity and risk-scoring data from third-party KYC and AML compliance service providers as part of the account verification process.

465db uses the personal data we collect for the following specific purposes:

• Account creation and management: To register your 465db account, authenticate your identity at login, and administer your account settings and preferences.
• Age and identity verification: To confirm that you meet the 21+ minimum age requirement before granting access to real-money gaming and betting features.
• Payment processing: To facilitate deposits in Bangladeshi Taka (৳) via bKash, Nagad, Rocket, Upay, and bank transfer, and to process withdrawal requests to your registered payment method.
• Anti-money laundering (AML) compliance: To monitor transaction patterns, identify unusual activity, and fulfil mandatory AML and counter-terrorism financing (CTF) reporting obligations.
• Fraud prevention and platform security: To detect, investigate, and prevent fraudulent account registrations, bonus abuse, multi-accounting, unauthorised access attempts, and other activities that threaten the integrity of the 465db platform.
• Responsible gaming monitoring: To identify patterns of play that may indicate problem gambling behaviour, to apply deposit limits, cooling-off periods, or self-exclusions requested by account holders, and to comply with responsible gaming obligations.
• Customer support: To respond to queries, process complaints, resolve payment disputes, and communicate account-related information to you.
• Platform improvement: To analyse aggregated, anonymised usage data in order to improve the 465db user interface, game catalogue, payment options, and overall player experience.
• Marketing communications: To send you promotional offers, bonus notifications, and news about new games or features on 465db — but only where you have not opted out of such communications. You may opt out at any time by contacting [email protected].
• Legal and regulatory compliance: To retain records as required by applicable financial regulations and to respond to lawful requests from regulatory or law enforcement authorities in Bangladesh.

465db processes your personal data under the following legal bases:

• Contractual necessity: Processing your identity, contact, and financial data is necessary to perform the contract between you and 465db — specifically, to provide the betting, casino, and payment services you have registered to use.
• Legal obligation: Processing for KYC, AML, CTF, and responsible gaming monitoring purposes is required to comply with applicable financial and gaming regulations. 465db is obligated to retain certain transaction and identity records for defined minimum periods regardless of your preferences.
• Legitimate interests: Processing technical and usage data for fraud prevention, platform security, and service improvement is carried out in the legitimate interests of 465db and its player community, provided that those interests are not overridden by your own fundamental privacy rights.
• Consent: Where 465db processes your data for marketing communications or optional personalisation features, we rely on your freely given consent. You may withdraw consent for marketing at any time without affecting the legality of prior processing or your access to core platform services.

6.1 Third Parties We Share Data With. 465db does not sell or rent your personal data. We share data only with the categories of third party listed below, and only to the extent necessary for each stated purpose:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and other payment partners receive transaction data necessary to process your deposits and withdrawals. Each payment partner operates under its own privacy policy and is independently responsible for data it receives and holds.
• Game providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other integrated game studios receive the minimum session and account data required to deliver real-time gaming experiences and maintain the integrity of game outcomes.
• KYC and AML compliance providers: Third-party identity verification and risk-scoring services receive copies of KYC documents and transaction data for the sole purpose of assisting 465db in fulfilling its legal compliance obligations.
• IT infrastructure and hosting providers: Secure cloud hosting and content delivery network providers process data on 465db's behalf under strict data processing agreements that prohibit any use of the data beyond the services they are contracted to provide.
• Legal and regulatory authorities: 465db will disclose personal data to law enforcement agencies, financial intelligence units, or courts of competent jurisdiction in Bangladesh when required to do so by a valid legal order, warrant, or regulatory requirement.

6.2 No Cross-Border Data Sales. 465db does not transfer or sell player personal data to commercial third parties in other countries for marketing, advertising, or data-brokering purposes. Any international data transfer that occurs as a necessary consequence of using global infrastructure providers is governed by contractual data protection safeguards.

7.1 What Are Cookies. Cookies are small text files placed on your device by the 465db website when you visit. They allow the platform to remember your session, preferences, and behaviour across pages during a single visit or across multiple visits, depending on the cookie type.

7.2 Cookies Used by 465db. The 465db platform uses the following categories of cookie:

• Strictly necessary cookies: These cookies are essential for you to navigate 465db and use its features — for example, maintaining your authenticated session after login, remembering items in your account settings, and ensuring the correct version of the platform is served to your device. These cookies cannot be disabled without impacting core functionality.
• Performance and analytics cookies: These first-party cookies collect anonymised information about how players use 465db — such as which pages are visited most frequently and where error messages are encountered — so that we can improve the platform. No personally identifiable information is transmitted via these cookies.
• Functionality cookies: These cookies remember choices you make — such as your preferred language setting or display preferences — to provide a more personalised experience on subsequent visits.
• Security cookies: These cookies assist in detecting and preventing fraudulent account activity, including session hijacking attempts, CSRF attacks, and repeated failed login attempts from unusual IP addresses.

7.3 Managing Cookies. You can configure your browser to refuse or delete cookies at any time. However, disabling strictly necessary cookies will prevent you from using authenticated features of 465db, including logging into your account, placing bets, or making deposits. Detailed instructions for managing cookies are available in your browser's help documentation.

7.4 No Third-Party Advertising Cookies. 465db does not place third-party advertising or cross-site tracking cookies on your device. We do not participate in behavioural advertising networks or retargeting programmes that use your 465db browsing history to serve adverts on other websites.

8.1 Technical Safeguards. 465db implements a comprehensive set of technical security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• End-to-end SSL/TLS encryption for all data transmitted between your device and the 465db servers;
• Encryption at rest for sensitive fields including financial data and KYC document storage;
• Multi-factor authentication (MFA) options for player account login;
• Automated intrusion detection and anomaly monitoring across all platform infrastructure;
• Regular independent security assessments and penetration testing;
• Role-based access controls ensuring that internal team members can only access player data that is directly relevant to their job function.

8.2 Organisational Safeguards. Access to live player data within 465db is restricted to authorised personnel who have received data protection training and who are bound by confidentiality obligations. All data access events are logged and subject to regular audit review.

8.3 Security Incident Response. In the event of a personal data breach that poses a risk to affected players, 465db will notify impacted account holders via their registered email address or mobile number within a reasonable timeframe, providing a description of the nature of the breach, the categories of data affected, and the steps being taken to address the situation.

9.1 Retention Periods. 465db retains personal data for defined periods that reflect the purpose for which the data was collected and any applicable legal retention requirements. The table below sets out our standard retention periods by data category:

9.2 Deletion and Anonymisation. On expiry of the applicable retention period, personal data is either permanently deleted from 465db systems using secure erasure methods, or irreversibly anonymised so that it can no longer be associated with any identifiable individual. Anonymised data may be retained indefinitely for statistical and platform improvement purposes.

9.3 Self-Exclusion Records. Where a player has requested self-exclusion from 465db, a minimum record of the exclusion is retained for the duration of the exclusion period and for a further 5 years thereafter, to ensure that attempts to re-register during an active exclusion period can be identified and prevented.

As a 465db account holder and data subject, you hold the following rights in relation to your personal data. To exercise any of these rights, submit a written request to [email protected] from the email address registered on your account. 465db will respond within 5 business days and fulfil verified requests within 30 calendar days.

• Right of access: You have the right to request a copy of all personal data that 465db holds about you. We will provide this in a structured, readable format at no charge for standard requests.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. Some fields (such as your registered name or date of birth) may require documentary evidence before correction is applied.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (for consent-based processing), or where processing was unlawful. This right is subject to legal retention obligations — for example, AML-required transaction records cannot be deleted on request alone.
• Right to restrict processing: You may request that 465db restricts processing of your personal data in certain circumstances — for example, while the accuracy of data you have contested is being verified.
• Right to data portability: For data you have provided directly to 465db on the basis of consent or contractual necessity, you may request that we transmit that data to you in a machine-readable format (such as CSV or JSON) for portability to another service provider.
• Right to object: You have the right to object to processing based on legitimate interests — including profiling for responsible gaming monitoring or platform improvement — where you believe your fundamental rights and freedoms override 465db's legitimate interest in that processing.
• Right to withdraw consent: Where processing is based on consent (such as marketing communications), you may withdraw that consent at any time by contacting [email protected]. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

11.1 Strict Age Restriction. The 465db platform is strictly intended for adults aged 21 and above. 465db does not knowingly collect personal data from individuals under the age of 21. The registration process requires users to confirm their age, and the KYC verification process is designed to detect and reject underage registrations.

11.2 Discovery of Underage Data. If 465db discovers or is notified that personal data has been collected from a person under the age of 21, that account will be suspended immediately. All data associated with the underage account will be deleted as soon as it is no longer required for the purposes of refunding any deposited funds via the original payment method and maintaining a record of the prohibited access event.

11.3 Reporting Underage Access. If you believe that a person under 21 — including a child in your household — has registered or is actively using a 465db account, please contact us immediately at [email protected]. 465db takes all reports of potential underage gambling seriously and will act on verified reports without delay.

12.1 Game Providers. 465db integrates third-party game content from providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game powered by one of these providers, your session data is processed by that provider's systems in addition to 465db's own systems. Each game provider operates under its own data protection policy. 465db contracts with all integrated providers to ensure that player data shared with them is used solely for the purpose of game delivery and outcome verification.

12.2 Payment Partners. When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or a Bangladesh bank, your transaction data is processed by those payment services independently of 465db. 465db is not responsible for the data handling practices of payment partners after transaction data has been transmitted to them. Players should review the privacy policies of their chosen payment provider for details of how their personal financial data is handled beyond the 465db platform.

12.3 No Third-Party Analytics. 465db does not embed third-party analytics platforms (such as Google Analytics) or social media tracking pixels that would transmit your browsing behaviour on 465db to external organisations. Platform analytics are conducted using first-party tools only.

13.1 Right to Update. 465db reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, changes in applicable law, or improvements to our platform and services. All amendments will be published on the 465db website at https://465db.io/privacy-policy with a revised "Last Updated" date prominently displayed at the top of the document.

13.2 Notification of Material Changes. Where an amendment constitutes a material change to the way 465db collects, uses, or shares your personal data, registered account holders will be notified via their registered email address or SMS contact number at least 7 days before the change takes effect. Your continued use of the 465db platform after the effective date of a revised Privacy Policy constitutes your acknowledgement of the updated terms.

13.3 Version History. Prior versions of the 465db Privacy Policy are available on request by contacting [email protected]. Requests for historical policy versions will be fulfilled within 5 business days.

14.1 Data Enquiries. For any questions, concerns, or requests relating to this Privacy Policy or the way 465db handles your personal data, please contact our support team by email at [email protected]. Include "Privacy Request" in the subject line of your email along with your registered account username so that your enquiry can be directed to the appropriate team member promptly.

14.2 Response Timeframes. 465db aims to acknowledge all privacy-related enquiries within 2 business days (Bangladesh Standard Time, UTC+6) and to provide a substantive response or resolution within 30 calendar days. For complex requests — such as full data access requests or erasure requests involving multiple data categories — we may extend this period by a further 30 days, in which case we will notify you of the extension before the initial 30-day period expires.

14.3 Complaints. If you are not satisfied with the way 465db has handled a privacy concern or data rights request, you have the right to escalate your complaint. Start by submitting a formal written complaint to [email protected] with the subject line "Formal Privacy Complaint". Our compliance team will review the matter independently of the initial support response and provide a written decision within 14 calendar days.

14.4 Contacting Us. All privacy correspondence should be sent to: [email protected]. Please do not send copies of identity documents or financial records unless specifically requested by 465db's compliance team as part of a verified data rights request. Unsolicited sensitive documents will be securely deleted without review.